House Rules

At Davao Hair Studio, we want every visit to be a relaxing and enjoyable experience for all our clients. To help ensure that, we’ve put together a few simple guidelines.

With love,

Luz & Jessica

 

Be On Time

Please arrive on time for your appointment. If you’re running late, give us a call — we’ll do our best to accommodate you, but late arrivals may result in your service being shortened.

 

Don’t Arrive Too Early

Arriving 5–10 minutes early is perfect, but 20–30 minutes early can create awkward timing for both our stylists and other clients. Unless you just enjoy hanging out at the salon, please plan your arrival accordingly.

 

Children

We love having children in the salon! For their safety and the comfort of all guests, children must be supervised at all times and are welcome only for their scheduled services.

 

Open Chair Policy

Can’t see your usual stylist or want a change of pace? No problem! Our open chair policy means you can enjoy services with any stylist in the studio.

 

Cancellation Policy

We understand that life happens. If you need to cancel or reschedule, please provide at least 48 hours’ notice. This allows us to accommodate other clients who may be on our waiting list.

 

How we help you remember your appointment:

• We call to confirm 24 hours before your appointment.
• We send email confirmations 72 hours in advance.
• We also send a text reminder.

If you don’t confirm, it’s still your responsibility to remember your appointment time to avoid late arrivals or cancellation fees.

 

Cancellation fees

• Less than 24 hours’ notice: 50% of your reserved service.
• No show: 100% of your reserved service.

 

Need help?

Contact our front desk concierge for questions related to refunds and returns.